Arquivo de etiquetas: ITIL Service Lifecycle

ITIL Service Lifecycle: Service Operation (SO)

Publicado em Junho 25, 2018 por Actual Training

ITIL® 2011 edition is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency. The official ITIL® qualification scheme describes two streams, … Continuar a ler →

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ITIL Service Lifecycle: Continual Service Improvement (CSI)

Publicado em Julho 4, 2016 por Actual Training

ITIL® 2011 edition is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency. The official ITIL® qualification scheme describes two streams, … Continuar a ler →

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ITIL Service Lifecycle: Service Design (SD)

Publicado em Novembro 23, 2015 por Actual Training

DESCRIÇÃO ITIL® 2011 edition is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency. The official ITIL® qualification scheme describes two … Continuar a ler →

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