DevOps Fundamentals

Se tem ou faz parte de uma equipa de desenvolvimento saiba que o DevOps é o modelo (cultural e operacional) que permite incrementar o desempenho das equipas de desenvolvimento de forma a serem atingidos os objetivos de negócio da organização.

A certificação é composta por Formação DevOps Fundamentals e Exame.


Conteúdo em destaque:

    • Emergence of DevOps:
  • Digital Transformation and DevOps
  • Why organizations should do DevOps?
  • Business Case for DevOps
  • DevOps History
  • Benefits of DevOps
    • Core Concepts of DevOps:
  • DevOps Definitions
  • Culture of High Performance IT
  • How DevOps is tightly intertwined with Agile and Lean IT?
  • DevOps Principles and Aspects of IT
    • DevOps Agile Skills Association (DASA):
  • DevOps Skills Areas, Knowledge Areas, and Competence Framework
  • DASA Qualification Scheme, Mission, and Vision
    • Introduction to a DevOps Culture:
  • Build Around Teams: Facilitated Lean Product ‘Companies’
  • The Boston Consultancy Group (BCG) Matrix
  • The Three Horizons Model
  • What is DevOps culture?
  • Cultural Aspects of a DevOps Team
  • DevOps Environment: Service Mindset and Quality at the Source
  • What context to provide to facilitate growth areas for teams?
    • Key Elements of DevOps:
  • What is a team?
  • Intrinsically Motivated Teams
  • Collaboration: A Success Factor of a Team
  • Visual Management: A Key Tool of Teambuilding
  • Importance of Quality at the Source
  • Cost of Accumulating Technical Debt
  • Role of Continuous Improvement in Solving Problems
  • Structured Problem-Solving
  • The Kaizen Mindset: Tackling the Root Cause of Problems
  • Relationship Between Experimentation and Complications
  • Courage to Act: A Key Behavior of a DevOps Team
  • Courage and Experimentation
  • Courageous Behavior Requires Safety
  • Experimentation Meetups: A Key Tool of Courage
  • Leadership in a DevOps Environment
  • Mission Command Versus Central Command
  • Importance of Leadership to Overcome Five Barriers of Effective Collaboration
  • Leadership and Feedback
  • Role of Leaders in Stimulating the Use of Tools to Develop Effective Habits
  • Feedback: A Key Leadership Tool
    • Implementation of a DevOps Culture:
  • How to build a DevOps culture?
  • Impact of Treating Change as a Program
  • Growing Culture: Experimenting, Measuring, and Probing
  • Importance of Tracking the Movement Towards a DevOps Culture
  • Cultural Change: A Collective Movement
    • Organizational Models:
  • Impact of DevOps on the Organization
  • Alignment of Organizational Model with IT Services
  • Traditional Structuring of Teams and Waste
  • DevOps “Literally” is No Solution
  • Importance of DevOps Hybrid Versions
  • Activity-Focused Versus Product-Focused Approaches
  • DevOps Organigram
    • Autonomous Teams:
  • What is autonomy?
  • Autonomy of Teams
  • Criteria for Autonomous Teams
  • Decoupling Point: A Key Consideration for Autonomous Teams
  • Conway’s Law and Organizations’ Architecture
  • A Real-life Example: Solving the Autonomy Problems
    • Architecting for DevOps:
  • Aim of the IT Architecture
  • Focus on Building Qualities
  • Smaller Services
  • Relation Between Complexity and Quality
  • Micro Services Architecture (MSA) and its Characteristics
  • MSA Supports Faster, Cheaper, Better Software Development
  • Architecting for Systemic Resilience
  • Moving from Legacy to Smaller Services
    • Governance:
  • DevOps Governance
  • Governance Within Teams and Between Multiple Teams
  • Scrum of Scrums with Agile Teams to Coordinate and Collaborate
    • Process Basics:
  • What is a process?
    • DevOps in Relation to ITSM:
  • ITSM
  • DevOps and ITSM
    • Agile and Scrum:
  • Traditional Versus Agile
  • Role of Multidisciplinary Feature Teams
  • The Agile Manifesto
  • The Scrum Flow
  • Advantages of Working Agile
    • Optimizing Processes Using Lean:
  • What is Lean?
  • The Eight Types of Lean Wastes
  • Optimization of Processes Using Value Stream Mapping
    • Business Value Optimization and Business Analysis Using Story Mapping:
  • Role of Minimal Viable Product in an Agile Process
  • How Story Mapping works?
  • Role of Slices in Story Mapping
    • Automation for Delivery of Software:
  • Automation of Routine Jobs
  • Automation Changes the Focus Towards Engineering Tasks
  • DevOps Teams and Focus on the Delivery of Value
  • Everything as Code
    • Continuous Delivery Core Concepts:
  • What is continuous delivery?
  • Benefits of Automating Continuous Delivery
  • Cycle Time Reduction: Continuous Delivery Primary Goal
  • Primary Principles of Continuous Delivery
  • Continuous Delivery Versus Integration and Deployment
  • Continuous Delivery Focus Topics
    • Continuous Delivery Automation Concepts:
  • Software has to Flow
  • Impact of Continuous Delivery on a DevOps Team’s Performance
  • Types of Feedback
  • Fail Fast: Immediate and Visible Failure!
  • DevOps Versus Continuous Delivery
    • Continuous Delivery Automation Focus Topics:
  • Automation Build and Software Package Delivery Flow
  • Automated Test and Optimized Software Validation (Tests)
  • Automated Test: DevOps Merges Specification and Verification
  • Automated Deployment and its Benefits
  • Deployment Strategies
  • Automated Provisioning
  • Containerization (Microservices)
  • Continuous Delivery Backlog
    • Emergence of Cloud Technology and Principles:
  • Emergence of Cloud Computing
  • Cloud Services, Self Service Infrastructure, Platform, and Software
  • National Institute of Standardization (NIST) Cloud Principles
    • Cloud Service Concepts in a DevOps Organization:
  • Cloud Principles in DevOps Organizations
  • Different Conversations Between Development and Operations in a Traditional Organization
  • Different Conversations Between Development and Operations in a DevOps Organization
  • DevOps Platform Teams as a “Cloud” Service Provider
  • DevOps Business System Product and Platform Product Teams
  • Different Types of Clouds to Operate
    • Automated Provisioning Concepts:
  • Pets Versus Cattle
  • Desired State Configuration to Automate Environments
  • Automated Provisioning with Mutable Infrastructure and Immutable Infrastructure
  • Continuous Delivery for Platform Products
  • Automated Provisioning and Engineering Mindset
    • Platform Product Characteristics and Application Maturity:
  • Services Required by DevOps Business System Teams
  • Product Teams, Cloud Services, and Freedom
  • Use of Platform Services and Maturity of Applications
  • How to apply Cloud concepts in an organization?
    • Importance of Measurement:
  • Need of Measurement and Feedback
  • Importance of Feedback: Three Ways Model
  • Measurements and CALMS
  • Relation Between Measurement and Responsibility
    • Choosing the Right Metrics:
  • Survivorship Bias
  • Actions Based on Measurements
  • Performance Metrics Versus Performance Predictors
  • Measuring Leading Indicators for Culture, Organizations, Process Efficiency, Software Development
    • Automation, Data Center Automation, and Measurements
  • Top Practices Correlated with Deployment Frequency, Lead Time for Changes, and Mean Time to Recover (MTTR)
  • Top Five Predictors of IT Performance
  • IT Performance: Throughput Versus Stability
    • Monitoring and Logging:
  • Continuous Monitoring and its Scope
  • Optimized Monitoring for DevOps
  • Collecting Feedback from an Automated Software Delivery Pipeline
  • Dashboards to Build the Feedback Culture (Release Dashboard, Test and Quality Dashboard, Build Dashboard, Performance Dashboard, and Product Usage Dashboard)
  • Importance of Logging Stakeholders and Usage Examples



Individuals involved in IT development, IT operations, or IT service management.

Individuals whose role are touched by DevOps and continuous delivery, such as the following IT roles:

  • DevOps engineers
  • Product owners
  • Integration specialists
  • Operations managers
  • Incident and change managers
  • System administrators
  • Network administrators
  • Business managers
  • Automation architects
  • Enterprise architects



Basic familiarity with Agile, Scrum, Lean, and ITSM principles is beneficial.


At the end of this course, you will be able to:

  • Explain the drivers responsible for the emergence of DevOps.
  • Define and discuss the key concepts and principles of DevOps.
  • List and explain the business benefits of DevOps and continuous delivery.
  • Describe the Service Delivery process.
  • Explain the concepts of test automation, infrastructure automation, and build and deployment automation.
  • Describe how DevOps relates to Lean and Agile methodologies.
  • Summarize case studies of IT organizations that are making the transformation to Adaptive IT and DevOps models.
  • List the most common and popular DevOps tools.
  • Discuss the critical success factors for DevOps implementation.



Devops Fundamentals Exam

O exame tem as seguintes caraterísticas:

  • Formato do exame: Online (sem consulta)
  • Duração: 60 minutos + 15 minutos (extra para não-nativos em Inglês)
  • Perguntas: 40 perguntas (escolha múltipla)
  • Resultado: 65% de sucesso (requisito mínimo para passar)


Duração: 21 horas

Local: Lisboa

Realização: 25/08/2020 a 27/08/2020, das 09h30 às 17h30

Preço: 1.200€ + IVA


Para mais informações, poderá consultar mais detalhes sobre o curso em ou contactar-nos via



Sobre Actual Training

Empresa de capital privado 100% nacional, fundada em finais de 2005, é a concretização de mais de 16 anos de ideias e projetos. A atividade principal da empresa é a consultoria e a formação profissional na área das Tecnologias de Informação. A organização, surge num contexto de oferecer ao mercado serviços de Outsourcing e Formação de elevada qualidade. Sendo uma empresa acreditada por diversas entidades, detém as competências mais adequadas e necessárias para efetuar formação profissional, em produtos e tecnologias, com os mais elevados padrões de desempenho, exigidos por diversos fabricantes ao nível mundial. A Actual Training, alargou o âmbito da sua oferta, à área da Gestão, construindo cursos orientados para a alta direção. Mantendo os padrões de qualidade e excelência que lhe são inerentes, procura conjugar dois fatores essenciais: 1) Ter formadores - professores universitários - com conhecimentos científicos e experiência prática, adquirida em funções de responsabilidade, na gestão de empresas. 2) Posicionar-se nesta área, como um parceiro no desenvolvimento de formação à medida (in house) e partilhar as mais modernas práticas ao nível da gestão.
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